What Family Is About Wooden Missing You Sign
It’s so hard when we can’t be with the ones we love ….to offer them a hug and tell them everything will be ok.
Send your loved ones a little hug of reassuarnce through the post with this personalised hanging plaque beautifully laser engraved with a special little poem letting them know how much you love and miss them.
Sending love to those who mean the most x
A sign to mark a moment in time when the true meaning of love, family and friendship was discovered by all.
PLEASE NOTE: IF YOU ARE REQUIRING YOUR PLAQUE TO BE SIGNED FROM ONE PERSON THE WORDING WILL BE ADAPTED ACCORDINGLY.
FOR EXAMPLE ‘I’m sorry I can’t be with you’
All personalised items are made to order and have varying lead times according to the type of product and time of year.
We cannot accept liability for incorrectly personalised items if your instructions were not reasonably clear. Extra care must be taken when submitting your personalisation instructions.
All spellings and details must be thoroughly checked by the customer before submitting the order.
It is important that you check that your text is spelt correctly, with required grammar and that you are happy with any specific requested details
Lead times will be longer if we have to contact you regarding your personalisation
Our delivery times do not include the time that your parcel is in transit with Royal Mail.
All parcels are sent Royal Mail tracked and a signature will be required upon receipt.
All dispatch times quoted are approximate and are stated in working days excluding Bank Holidays and Weekends.
In general we aim to try and dispatch all items within 2-5 working days (although during busy periods please allow up to 7 working days).
We can not be held responsible for orders that are received after this time all dispatch times are an estimate.
Products that have not been personalised are still within these lead times as all items are made to order in our workshop.
Please note delivery times are from when you receive confirmation from us that we are processing your order in the workshop.
A Beautiful Sign will not be held responsible for parcels that are not received due to failure to sign for.
Postage to cover re dispatching will be charged to the customer.
We want you to be happy with your purchase and we are sure that you will love your A Beautiful Sign product, however if in the unlikely event, that you would like to return your purchase please contact us immediately by email to arrange a return or exchange.
Unfortunately products that have been made specific to your requirements (ie: outside of standard customisation options offered) or have been personalised can not be returned unless faulty or the order is incorrect and ABS have admitted fault.
Also orders that have been placed specific to your requirements (ie: outside of standard customisation options offered) or have been personalised can not be CANCELLED after 24 hours.
We cannot accept liability for incorrectly personalised items if your instructions were not reasonably clear. Extra care must be taken when submitting your personalisation instructions. The cost of re making and re issuing in this event will be charged to the customer.
The customer is fully responsible for ensuring that the shipping details are correct. We are in no respect responsible for orders with incorrect or missing information should they not reach you. The cost of re issuing the parcel will be charged direct to the customer.
On Receiving Your Order
Please inspect the goods immediately to ensure that you are happy with your purchase and all details are correct as per order sheet submitted.
You may return or exchange faulty goods within 14 days of receipt. All goods must be in their original packaging and must not have been displayed, damaged or altered in any way. If the above terms are adhered to a full refund will be given.
We advise that you return goods to us using either Recorded Mail or Special Delivery service obtaining proof of posting, as we accept no responsibility whatsoever for goods which get lost or damaged in transit.
Goods must be returned at your expense unless agreed otherwise by our customer service team.
Please don’t destroy or throw away any product, even if it’s faulty, before you’ve spoken to our Customer Services Team and agreed that doing so won’t affect any refund you may be entitled to.